Frequently Asked Questions

How long does it take for my item to ship?

24 to 48 hours after you have placed your order your item will be shipped. Excluding weekends and holidays.

What is your return policy?

You are able to return if the package has not been opened.

What are your store hours?

The online store is open 24 hours a day. The telephone hours are 9 to 5pm EST.

What is your customer service email?

You can contact us at support@earthlyelevation.com.